Privacy Policy
Last updated: January 2026
At blyven, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice memory recording service.
Data Controller
sydacos GmbH Hasenböge 17 21514 Klein Pampau, Germany Email: privacy@blyven.com
Information We Collect
We collect information that you provide directly to us:
- Account information (name, email address, password)
- Voice recordings and associated metadata
- Family member information you choose to share
- Payment information (processed securely by Stripe)
- Usage data and preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
Legal Basis for Processing
We process your personal data based on:
- Your consent (Art. 6(1)(a) GDPR)
- Performance of a contract (Art. 6(1)(b) GDPR)
- Legitimate interests (Art. 6(1)(f) GDPR)
Data Storage and Security
Your data is stored securely on servers located in the European Union (Frankfurt, Germany). We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Sharing
We may share your information with:
- Service providers who assist in our operations (AWS, Clerk, Stripe)
- Family members you explicitly share recordings with
- Legal authorities when required by law
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Data portability
- Object to processing
- Lodge a complaint with a supervisory authority
Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies. You can control cookie settings through your browser.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@blyven.com.